a living room with a large glass door

Our Commitment To Accessibility

We are committed to creating an inclusive environment for our guests, both digitally and within our spaces. Our goal is to ensure all our guests, including persons with a disability, enjoy our services unhindered. Additionally, we educate our staff to ensure they can help identify when their assistance may be required and assist whenever possible.

OUR SPACES

We are always working to improve access to our resort and the spaces within to ensure those who require assistance with their mobility or those who are fully or partially deaf or blind may have an enjoyable and unhindered experience. For more information on the accessibility of our property, please read further down.


DIGITAL

We aim to provide an approachable and enjoyable digital experience for all our guests, regardless of physical or cognitive ability, and including those who use assistive technology.

We view accessibility as an ongoing effort and work with multiple marketing partners to undertake periodic accessibility reviews of our website – tapatiosprings.com. Additionally, Tapatio Springs Resort endeavors to adhere to the Website Content Accessibility Guidelines (WCAG 2.1 to level AA) in the design, testing and development of our content.

Our website links out to several third-party websites. Unfortunately, we are unable to determine the level of accessibility for these sites or content published by third parties.


FEEDBACK

If you have any feedback, suggestions, or comments about our accessibility efforts, or you feel that your experience was hindered in any way, please email our General Manager, Paul Rushofsky, at prushofsky@tapatio.com

IN-RESORT ACCESSIBILITY


SPACES WITH ACCESSIBLE ROUTES FROM ENTRANCE

  • The Clubhouse
  • Registration Desk
  • Lobby and Restaurant Restrooms
  • La Cascada Table & Bar and Patio (indoor and outdoor seating)
  • All designated meeting spaces
  • Athletic/Fitness Center
  • Resort Pool & Adult Pool
  • Golf Club Pro Shop


ACCESSIBLE HOTEL FEATURES

  • All Service Animals welcome
  • Designated accessible parking spaces


ACCESSIBILITY WITHIN SPECIFIED ROOMS

  • Guest Rooms with code-compliant wide doorways
  • Accessible route from entrance to rooms
  • Grab bars at toilet and shower
  • Roll-in shower, transfer chairs available for any unit upon request
  • Doors with lever handles
  • Bathtub/shower seat available upon request
  • Toilet seat at wheelchair height
  • Bathroom vanities at wheelchair height
  • Hearing impaired kits available to any unit upon request
  • TVs with closed-captioning in all units

For purposes of the American With Disabilities Act, and similar state or local laws, This website (www.tapatiosprings.com), excluding any third party content, integrations and external websites, makes a reasonable and good faith effort to adhere to the Web Content Accessibility Guidelines, commonly referred to as WCAG 2.1 AA or the then prevailing "Accessibility Standard" as issued and developed by the World Wide Web Consortium (W3C), which sets accessibility standards.

This website is monitored by SiteImprove, a third party authority in web accessibility. SiteImprove routinely scans for issues which are reviewed and remediated frequently.

Your feedback on the accessibility of this website is welcome. If you encounter any accessibility barriers, please contact us promptly at:

Tapatio Springs Hill Country Resort
1 Resort Way
Boerne, TX 78006
info@tapatio.com
(855) 627-2243